Topic:Knowledge process interventions

Context

This topic forms part of the Knowledge Processing area of study. People who are competent in the topic can apply their knowledge to the analysis and optimising of knowledge processes in organisations.

Competencies

Expected competencies after study of this topic are:

• how to identify a knowledge process
• how to select and apply a knowledge process intervention method
• how to evaluate the short and long-term success of a knowledge intervention

Primers

• Rabbit organisations

Further Reading

• Doing Knowledge Management
• Chasing the Rabbit by Steven J Spear

Subject matter experts

• Joe Firestone
• Dave Snowden