Theme:Knowledge systems

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This theme provides learners with an understanding of key definitions of knowledge systems.


Expected competencies after study of this theme are:

  • Able to describe components of a knowledge system
  • Understanding of definitions of information, knowledge, and action in the domain of Knowledge Management
  • Able to articulate strategies for reconciling layperson and KM definitions
  • Understanding of the Williams AKI model
  • Exploration of strengths and weaknesses of AKI model and alternative knowledge models

Key Topics

  • What is a knowledge system?
  • Defining information, knowledge and action
  • Williams AKI model