Topic:Change Management

Context

This topic forms part of the Business Processes area of study. People who are competent in the topic can apply their knowledge to the optimisation of operational business processes using standard

Competencies

Expected competencies after study of this topic are:

• topic 1
• topic 2
• ..

Primers

• Link to primer 1
• Link to primer 2

Further Reading

• 8 step process for leading change

Subject matter experts

• John Kotter