Theme:Knowledge processes

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This theme provides learners with a detailed understanding of theories of knowledge processes and methods for analysing and optimising knowledge processes in organisations.


Expected competencies after study of this theme are:

  • understanding of the philosophical and epistemological underpinnings of systems reasoning techniques
  • how knowledge is the key determinant for the selection of solutions to problems by a system
  • knowledge of methods used for solutions discovery
  • understanding of the distinction between knowledge processes and knowledge practices
  • how to analyse a system in terms of knowledge process/practice layering

Key Topics