Theme:Knowledge processes

Context

This theme provides learners with a detailed understanding of theories of knowledge processes and methods for analysing and optimising knowledge processes in organisations.

Competencies

Expected competencies after study of this theme are:

• understanding of the philosophical and epistemological underpinnings of systems reasoning techniques
• how knowledge is the key determinant for the selection of solutions to problems by a system
• knowledge of methods used for solutions discovery
• understanding of the distinction between knowledge processes and knowledge practices
• how to analyse a system in terms of knowledge process/practice layering

Key Topics

• Theories of reasoning
• Solutions selection
• Knowledge processes
• Knowledge practices
• Process/practice layering
• Knowledge process interventions